I reserved online and had a free double upgrade also paid for SirusXm. When I got there they didnt have my double upgrade and the car they had ready for me wasnt Sirus Xm enabled. Very disappointing!! Everyone was nice, but I didnt get what I had planned or paid for.
This was the first time I had ever rented a car due to a family emergency and the staff was extremely kind and helpful. The rental car was amazing on top of it. I couldn't recommend this place enough!
My experience with Enterprise was above and beyond! I am 100% satisfied! The staff are all very caring of your needs and helped me make my families vacation happen. I would like to thank them for all their help,especially Amy!! You guys are great!!
Horrible customer service! Didn’t have an suv to rent the day we needed it so the lady promised and said to go back the next day at 9am and they would have the suv ready. Well here comes the next day and surprise supsrise they still don’t have suv and instead of the guy that was at the front desk to offer to give us a call back when they did have it, or even offer to bring the car to us he says to me well I don’t make cars and we have other customers coming today to get suvs so idk. Worked in customer service for 3 years and this is beyond ignorant! Manager was very nice but the staff is ridiculously un knowledgeable and ignorant !
Car broke down on the Interstate. We were towed to local dealership for repair. Enterprise came to the dealership promptly, provided us with a mini van (we had a of of equipment for treating our disabled daughter) and completed paperwork electronically so we could get back on the road promptly. When we returned the vehicle it took only a few seconds to complete the transaction. Personnel were courteous and efficient. We've dealt with Enterprise many times. Always a good experience.
Enterprise Rent A Car is a US Car Rental based in Hazleton, Pennsylvania. Enterprise Rent A Car is located at 100 PA-93, Hazleton, PA 18202, USA.
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